10/17/2025 12:00:00 AM
REACH ADULT CRISIS THERAPEUTIC HOME DEVELOPMENTAL SERVICES
The Adult Crisis Therapeutic Home (CTH) faced an unexpected challenge when the water temperature could not stay within regulations for more than 1–2 minutes. This required staff and guests to relocate immediately to another home — on a Friday afternoon, no less, when such transitions are especially difficult to coordinate. Thanks to the support of our sister program, the Child CTH, which was unoccupied at the time, our team was able to mobilize quickly and make the best of less-than-ideal circumstances. Within just two hours of learning we had to move, staff had packed, organized, and safely relocated all guests to the Child CTH. What is most impressive is that staff ensured continuity of care throughout the entire process. Therapeutic groups, medication administration, and community outings all proceeded as scheduled, without disruption. The team even accommodated a new admission during this time, continuing our mission of reducing hospitalizations despite the upheaval. Every staff member stepped in without hesitation, showing resilience, teamwork, and dedication.