1/8/2024 12:00:00 AM
Jenny Kelly, LPC LSATP
Region 4 Hub Manager, Regional Programs
"Thank you for your partnership; I appreciate you wholeheartedly." This is a small sample of the tone Ms. Kelly sets as she delivers outstanding internal and external customer service. In the rapid-paced development of the regional crisis hub, 988 lifeline rollout, mobile crisis response dispatch, and Marcus Alert initiatives, Ms. Kelly has worked to educate herself and others about multi-faceted change, communicate clearly and consistently and be responsive to an abundance of partners. She has demonstrated deep commitment to all partners by establishing many workgroups, check-in meetings, presentations, and other means to inform, train and support all parties. Ms. Kelly committed to becoming a subject matter expert in the Virginia crisis connect data platform, mobile crisis and community stabilization regulations, and provider training expectations. She not only helped develop, message, and drive new processes but rallied the teams with her morale boosting energy!